FAQs

The production process typically takes 2-4 business days.

Delivery times typically range from 2-10 business days depending on the location and which shipment you choose.

We accept Visa, Mastercard, American Express, PayPal and Apple Pay.

Once an order has been placed, we immediately begin packaging and shipping, so we do not support order changes.

You will receive an email notification from us once your order has been shipped. Please check your inbox and junk mail for confirmation.

Please refer to the Shipping section for detailed information regarding customs and duty fees.

Our brand is based in the UK, with Hong Kong serving as our distribution hub to provide faster shipping for customers in Asia.