Privacy Policy
This Privacy Policy outlines how landandlore.co (referred to as the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or engage with the Site's services.
If you have any questions, require more information about our privacy practices, or wish to file a complaint, please contact us via email at info@landandlore.co.
1. Collection of Personal Information
When you visit the Site, we collect certain information about your device, interactions with the Site, and information necessary for processing your requests or purchases. This includes your IP address. Additionally, we may collect further information if you reach out to us for customer support.
In this Privacy Policy, "Personal Information" refers to any information that identifies an individual. See the list below for details on the Personal Information we collect and the reasons for collection.
Device information
• Purpose of collection: To ensure accurate site loading and optimise the Site through analytics.
• Source of collection: Automatically collected via cookies, log files, web beacons, tags, or pixels when accessing the Site.
• Disclosure for business purposes: Shared with our processor, Shopify.
• Personal Information collected: Web browser version, IP address, time zone, cookie information, viewed sites or products, search terms, and interactions with the Site.
Order information
• Purpose of collection: To fulfil our contract by providing products or services, processing payments, arranging shipping, sending invoices and order confirmations, communicating with you, screening orders for potential risk or fraud, and providing information or advertising based on your preferences.
• Source of collection: Provided directly by you.
• Disclosure for business purposes: Shared with our processor, Shopify, and our logistics partners, Easyship and UFreight.
• Personal Information collected: Name, billing address, shipping address, payment information, email address, and phone number.
Cookies
Cookies are small pieces of information stored on your computer or device when you visit our Site. We use various types of cookies, including functional, performance, advertising, and social media or content cookies.
Cookies enhance your browsing experience by remembering your actions and preferences (such as login and region selection). This eliminates the need to re-enter information each time you visit the site or navigate between pages. Cookies also provide insights into website usage, such as identifying first-time or returning visitors.
Minors
The Site is not intended for individuals under the age of 18, and we do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided Personal Information, please contact us at the above address to request its deletion.
2. Use of Personal Information
We utilise your Personal Information to provide services, including offering products for sale, processing payments, fulfilling orders, keeping you informed about new products, services, and offers.
We share your Personal Information with service providers to assist in providing our services and fulfilling our contractual obligations. For example:
• We use Shopify to power our online store. For more information on how Shopify handles Personal Information, please refer to their Privacy Policy: https://www.shopify.com/legal/privacy.
• We may disclose your Personal Information to comply with applicable laws and regulations, respond to subpoenas or lawful requests for information, or protect our rights.
Advertising
As mentioned above, we employ Personal Information for targeted advertisements and marketing communications. For instance:
• We utilise Google Analytics to understand how visitors use our Site. To learn more about Google's use of Personal Information, please refer to their Privacy Policy: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
• We share your email address with our third-party marketing partner, Klaviyo, but only after obtaining your consent.
• We share information about your Site usage, purchases, and interaction with our ads on other websites with our advertising partners. Some of this information is shared directly, while in other cases, it involves the use of cookies or similar technologies (subject to your consent, depending on your location).
For more information on how targeted advertising functions, you can visit the Network Advertising Initiative's educational page: https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
3. Jurisdiction-Specific Policies & Rights
Lawful Basis for EU Citizens
As per the General Data Protection Regulation (GDPR), if you reside in the European Economic Area (EEA), we process your Personal Information based on the following legal bases:
• Your consent
• Performance of the contract between you and the Site
• Compliance with legal obligations
• Pursuing legitimate interests that do not override your fundamental rights and freedoms
Automated Decision-Making
We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When determining the appropriate retention period, we consider factors such as the nature of the information, our contractual obligations, and legal requirements.
Your Rights
If you reside in certain jurisdictions, including the EEA, you have specific rights regarding your Personal Information. These rights may include:
• Access: You have the right to access the Personal Information we hold about you and request copies of your Personal Information.
• Rectification: You have the right to request that we correct any Personal Information that is inaccurate or incomplete.
• Erasure: You have the right to request the erasure of your Personal Information under certain circumstances.
• Restriction of Processing: You have the right to request that we restrict the processing of your Personal Information under certain circumstances.
• Data Portability: You have the right to request a copy of your Personal Information in a structured, machine-readable format and have it transmitted to another controller.
• Objection: You have the right to object to the processing of your Personal Information under certain circumstances.
• Withdrawal of Consent: If we rely on your consent to process your Personal Information, you have the right to withdraw your consent at any time. However, withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us at the email address provided at the beginning of this Privacy Policy.
4. Data Security
We implement reasonable security measures to protect your Personal Information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Third-Party Links
The Site may contain links to third-party websites or services that are not operated by us. Once you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
6. Changes to this Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be reflected on this page with the effective date. We encourage you to review this Privacy Policy periodically for any changes.